How do I get free shipping?

We offer free shipping within the mainland U.S (excludes Alaska, Hawaii, Puerto Rico, and US Virgin Islands)

How long does it take to get my order?

Once your order is placed and confirmed it can take 1-3 business days for your order to be processed and shipped. Once your order has been shipped, you will receive an email with detailed tracking information. 

Most orders arrive within 2-7 business days after they're shipped. 

We do not process or ship orders on weekends. Orders placed on a Saturday or Sunday will be processed the next business day. This also applies to Holidays that fall on a Friday or Monday. 

Delivery cannot be completed to a P.O. Box. Please only use a physical address if placing an order. While we will do everything possible to ensure your order is delivered on time, Body Reapers cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, or other carrier-related issues. 

I'm not there to receive my package

If you can’t change your delivery address and no one else can accept the delivery at the delivery address, it may be left at a carrier’s facility. Please review the designated carrier’s policy for such circumstances (available from your tracking information link). 

In some cases, the carrier may leave your order in a safe box at the address if it’s student accommodation, apartment, or your workplace. Although it is our mission to help where we can, once a package leaves our warehouse, the carrier is responsible to deliver and resolve lost package issues. Please make contact with the carrier to help resolve all delivery issues. 

 

Can I update or change my delivery address?

We understand that you may need to update your delivery address due to an error or preference. Some carriers have a self-service option that allows you to make the change, however, We cannot make changes once an order leaves our warehouse. If the order has not yet departed our warehouse (no tracking email was sent to you), please reach out to our support team to request a change. 

NOTE: If this option is available to you by the carrier, it will be included in the tracking information sent to you when your order left the warehouse.